Frequently Asked Questions
Everything you need to know about shopping for your home at IRWIN.
What is the standard shipping timeframe for furniture and decor?
Most decor items ship within 2-4 business days. For larger furniture pieces, delivery typically takes 7-14 business days depending on your location and the selected white-glove delivery service.
Do you offer international shipping for IRWIN products?
Currently, we ship to all 50 states and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return policy for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Are IRWIN products covered by a warranty?
Yes, all IRWIN furniture comes with a 1-year limited warranty covering manufacturing defects in materials and workmanship to ensure the longevity of your home investments.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home furnishing purchases.
How can I track the status of my home delivery?
Once your order has dispatched, you will receive an email with a tracking link. For furniture deliveries, our carrier will contact you directly to schedule a specific delivery window.