Returns & Exchanges

At IRWIN, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all hardware, assembly manuals, and components are included.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your box, covering any previous shipping marks.

4

Receive Your Refund

Once our warehouse inspects the returned furniture, your refund will be processed to the original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing